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Frequently Asked Questions

Q: I have never talked to anyone. I’m used to handling things on my own. Aren’t people who go to therapy weak?

A: Not at all. People who ask for help know when they need it and have the courage to reach out. Everyone needs help now and then. In our work together, we will help you explore and identify your strengths and how to implement them to reduce the influence of the problems you are facing.


Q: What’s the difference between talking to you or my best friend or family?

A: . A mental health professional can help you approach your situation in a new way– teach you new skills, gain different perspectives, listen to you without judgment or expectations, and help you listen to yourself. Furthermore, counseling is completely confidential. You will not have to worry about others “knowing my business.” Lastly, if your situation provokes a great deal of negative emotion, and you’ve been confiding in a friend or family member, there is the risk that once you are feeling better you could start avoiding that person so you aren’t reminded of this difficult time in your life.

Q: Why shouldn’t I just take medication?

A: Medication can be effective but it alone cannot solve all issues. Sometimes medication is needed in conjunction with counseling. Our work together is designed to explore and unpack the problems you are experiencing and expand on your strengths that can help you accomplish your personal goals.

Q: How does it work? What do I have to do in sessions?

A: Because each person has different issues and goals for counseling, it will be different depending on the individual. Our counselors tailor our therapeutic approach to your specific needs.

Q: How long will it take?

A: Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstances are unique to them and the length of time counseling can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling in the first place.

Q: I want to get the most out of therapy. What can I do to help?

A:  We are so glad you are dedicated to getting the most out of your sessions. Your active participation and dedication will be crucial to your success.

Q: Do you accept my Insurance?

A: We do accept insurance and some plans or Employee Assistance Programs (EAP) are covered as "in-network." However, not all of our counselors are paneled with the same insurance providers or EAPs. It is important that you know what your insurance does cover both for in-network and out-of-network providers. If we happen to be out-of-network, it is possible for us to provide you with the paperwork necessary for you to file a claim with your insurance company for partial reimbursement. Most insurance companies reimburse 50-80% of the session fee. In these cases, we do ask for our fees up-front but will work with you to make sure that you do not have any issues getting your claim submitted. 

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